Terms of Service

1. The Service

ZIGU lets you build your own page at a ZIGU address (your “handle”), where you gather your links, text, images, and widgets and share them with others. The Service also includes:

• page design tools such as templates, colors, fonts, backgrounds, and decorations;
• widgets you can add to your page, including widgets through which visitors can leave you their contact details or a guestbook message;
• statistics about visits to your page and clicks on your links;
• an optional connection to your own Instagram account, used to run automated direct messages you set up (see Sections 4 and 5); and
• paid plans that unlock additional features (see Section 8).

2. Eligibility and Accounts

• You must be at least 14 years old to use the Service.
• You can create an account with an email address and password, or by signing in with Google, Apple, Kakao, or LINE.
• All registration information you submit must be true, accurate, and current, and you must keep it up to date.
• You are responsible for keeping your sign-in credentials confidential and for all activity that occurs under your account.
• Your handle must not infringe anyone’s rights or impersonate anyone (see Section 7). We may reclaim, change, or reassign a handle that violates these Terms, that is registered to block or sell it to the person or brand it identifies, or that is inactive for an extended period.
• You may not access the Service through automated means or use it for any illegal or unauthorized purpose.

3. Your Page and Your Content

You own the content you add to your page (“Your Content”). You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt (for example by resizing images), and display Your Content solely to operate, provide, secure, and improve the Service as you direct, including showing your page to the people you share it with and generating previews of it. This license ends when you remove the content or delete your account, except for copies that remain in backups for a limited time.

We do not sell or license Your Content to third parties. Where we show your page as an example of the Service, we ask you first.

You represent that you have the rights needed to post Your Content and that it does not violate these Terms or anyone else’s rights. We may remove or restrict content that violates these Terms or applicable law. We are not responsible for Your Content.

4. Connected Instagram Account

• You may connect your own Instagram account to ZIGU through the official Instagram sign-in flow. Instagram automation features require an Instagram professional (Business or Creator) account.
• When you connect Instagram, ZIGU requests:
  • instagram_business_basic: show your connected account and posts;
  • instagram_business_manage_comments: receive comments on your posts and post the replies you set up;
  • instagram_business_manage_messages: send the direct messages you set up.
• ZIGU does not publish posts to your Instagram account.
• ZIGU does not access friend or follower lists, address books, device contacts, insights, advertising features, or any Instagram account other than the one you connect yourself.
• You may disconnect Instagram at any time from your ZIGU settings. Disconnecting deletes the stored connection, your automation settings, and activity records. To fully revoke access on Instagram’s side, also remove ZIGU from the connected apps and websites in your Instagram settings.
• Your use of Instagram through ZIGU is also subject to Instagram’s own terms and policies. How we handle Instagram data is described in our Privacy Policy.

5. Automated Direct Messages

Automated direct messages are a rule-based messaging feature: they are sent only according to rules you create, only from your own connected account, in response to comments on your own posts. You can edit, pause, or delete a rule at any time. You are responsible for ensuring your automated messages comply with Instagram’s policies.

• You decide the posts, trigger keywords, message content, buttons, links, and public replies for each rule. ZIGU does not write or send messages you did not set up.
• You must not use automated messages to send spam, deceptive or unlawful content, or content that violates the rights of others.
• We may pause or remove a rule, or disconnect an Instagram account, if we reasonably believe it violates these Terms, Instagram’s policies, or applicable law, or if Meta requires us to.
• Delivery depends on Instagram. We do not guarantee that a message will be delivered, read, or delivered at a particular time.

6. Information You Collect from Visitors

If you add a widget through which visitors leave their contact details or messages, you are the party collecting that information, and ZIGU stores and delivers it on your behalf. You agree to:

• collect and use visitor information only for the purpose stated to the visitor, and in compliance with the privacy laws that apply to you;
• handle requests from visitors to access, correct, or delete their information, including requests we forward to you; and
• not use visitor information to send unsolicited marketing where the law prohibits it.

How we store visitor information, and for how long, is described in Section 5 of our Privacy Policy.

7. Acceptable Use and Impersonation

You may not use the Service to:

• violate any law, or infringe the intellectual property, privacy, publicity, or other rights of any person;
• post or link to content that is unlawful, defamatory, harassing, hateful, sexually exploitative, or that promotes violence or self-harm;
• distribute malware, phishing pages, or deceptive links, or collect visitor information under false pretenses;
• scrape, crawl, or access the Service by automated means other than through interfaces we provide, or interfere with its operation or security;
• resell the Service, or share one paid account among several people or pages, except as we expressly allow.

Impersonation

You may not create or operate a page, handle, display name, image, or content that falsely suggests you are, or are authorized to act on behalf of, another person, brand, or organization, or that falsely claims to be verified or endorsed by EarthMera or any third party. Pages created for genuine parody, commentary, fandom, or news, which a reasonable person would not mistake for the authentic person or entity, are not by themselves a violation, provided they are not intended to deceive. We decide, in our reasonable discretion, whether a page crosses into impersonation and may require clear labeling or other changes.

We do not verify the identity of users, and we do not confirm that any page reflects the identity or authority of the person operating it. If you believe a page impersonates you or a brand you represent, report it to support@earthmera.com with the page address, your identity or authority, and a description of the problem. Knowingly false reports are themselves a violation of these Terms.

Where we determine that a page or handle violates this Section, we may remove or restrict the content, reclaim or reassign the handle, suspend or terminate the account, decline refunds for the associated paid plan as described in Section 9, and report the matter to the authorities. For users in the Republic of Korea, we handle requests concerning impersonation, defamation, or infringement of rights in the manner and within the timeframes required by the Act on Promotion of Information and Communications Network Utilization and Information Protection, and may temporarily restrict access to the content at issue pending review.

8. Plans, Payment, and Renewal

8.1 Plans and prices

ZIGU offers a free plan and paid plans that unlock additional features. Current plans and prices are shown on our pricing page and at checkout. Prices are in U.S. Dollars (USD) unless stated otherwise and exclude any applicable taxes, which are your responsibility. The price shown at checkout is the price you agree to.

8.2 Payment

Payments are processed by Stripe, our third-party payment processor. By submitting payment information, you authorize us and Stripe to charge the applicable amounts to the payment method you designate.

8.3 Automatic renewal

Paid plans are billed on a recurring basis and renew automatically at the end of each billing period until you cancel. By subscribing, you authorize us to charge your designated payment method on each renewal date. We or Stripe may send you receipts and renewal notices by email; keep your email address current.

8.4 Price changes

We may change prices. A price change applies to you only for billing periods that start after we notify you, and, where the law requires, after you agree to the new price. If you do not agree, you may cancel before the change takes effect.

8.5 Failed payments

If a renewal charge fails, we may retry it and, if payment is not received within a reasonable period, downgrade your account to the free plan until the outstanding amount is paid. Features that require a paid plan may stop working or be hidden while your account is on the free plan; the content you created is kept and restored when you resubscribe, within the limits of the free plan.

9. Cancellation and Refunds

9.1 Cancellation

You may cancel your paid plan at any time from your plan settings. After cancellation you keep your paid features until the end of the billing period you have paid for, and your account then returns to the free plan. We do not provide refunds for the unused part of a billing period in which you cancel.

9.2 General policy

Payments are non-refundable except as required by applicable law or as expressly set out in this Section.

9.3 Statutory rights

Where required by applicable law, the following rights apply:

• residents of the European Union and the United Kingdom: a 14-day right of withdrawal under applicable consumer protection law;
• residents of South Korea: a 7-day right of cancellation under the Act on Consumer Protection in Electronic Commerce, etc.; and
• residents of other jurisdictions: any non-waivable refund rights under local consumer protection law.

Statutory withdrawal rights may not apply once a digital service has been fully performed with your prior express consent, to the extent permitted by law.

9.4 Discretionary refunds

We may, in our discretion, refund or credit you in exceptional circumstances, such as material service unavailability attributable to us, duplicate charges, or unauthorized charges to your payment method. Send refund requests to support@earthmera.com within thirty (30) days of the charge. A discretionary refund does not entitle you to refunds in other circumstances.

9.5 Termination for cause and chargebacks

If we suspend or terminate your account for a material breach of these Terms, you forfeit any refund for the remaining part of your paid period, except for non-waivable statutory rights. If you believe a charge is incorrect, contact us before initiating a chargeback; filing a chargeback without first attempting in good faith to resolve the issue with us may result in suspension of your account, and we may dispute chargebacks we believe are unwarranted.

10. Trials, Promotions, and Referral Rewards

• We may offer free trials, promotional prices, coupon codes, and events. The conditions of each offer, including its duration and what happens when it ends, are shown when the offer is made and take precedence over these Terms where they conflict.
• When a free trial or promotional period ends, your account returns to the plan you had before, or to the free plan, unless you chose a paid plan. We will not charge you for a trial without your consent.
• If you invite others to ZIGU, you and the people you invite may receive rewards as described in the invitation. Rewards are personal, cannot be exchanged for cash, and may be revoked if they were obtained through fake accounts, self-referrals, or other abuse.
• Each offer is limited to one per account unless stated otherwise.

11. Third-Party Services and Links

Your page may link to, embed, or connect with third-party services (for example Instagram, maps, video, music, or shopping platforms), and visitors may follow links you add, including affiliate links. These services are governed by their own terms and policies. We do not control them and are not responsible for their content, availability, or practices, or for any transaction between you or your visitors and a third party.

12. Intellectual Property

The Service, including its software, design, templates, decorations, trademarks, and logos, is owned by us or our licensors and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service as permitted by these Terms. You may not copy, modify, distribute, or create derivative works of the Service except as the Service expressly allows. Your Content remains yours as described in Section 3.

13. Suspension, Termination, and Account Deletion

• You may stop using the Service at any time. To delete your account and its data, email support@earthmera.com from your account email. Please cancel any paid plan before you delete your account; deleting your account ends your access to paid features and does not by itself entitle you to a refund.
• When your account is deleted, your page and the data related to it are deleted, except the records we must keep by law or as described in our Privacy Policy.
• We may suspend or terminate your access to the Service, or remove content, if you materially breach these Terms, if required by law, or to protect the Service, its users, or the public. Where reasonable, we will tell you the reason and how to contact us.
• If we terminate your account for breach, you may not create a new account without our permission.

14. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE, THAT YOUR PAGE WILL REACH ANY NUMBER OF VISITORS, OR THAT MESSAGES SENT THROUGH CONNECTED THIRD-PARTY SERVICES WILL BE DELIVERED.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

16. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party arising out of Your Content, the messages you send through connected services, the visitor information you collect, your use of the Service, your breach of these Terms, or your violation of the rights of a third party.

17. Changes to the Service or These Terms

We may modify or discontinue the Service, in whole or in part, at any time. We may also update these Terms from time to time. The updated version will be indicated by the “Last updated” date at the top of this page. We will notify you of material changes through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. Nothing in this section deprives you of mandatory consumer protections under the laws of the country or state in which you reside.

19. Contact Us

To resolve a complaint or receive further information regarding the Service, contact us at:

EarthMera
1010 Bedford Avenue #206
Brooklyn, NY 11205, United States
support@earthmera.com